The Center for Courage & Renewal (collectively referred to in this Privacy Statement as “we,” “us,” or “CCR”) recognize the importance of protecting the privacy of all information provided by users of our websites, registrants for our events, recipients of our email newsletters and all of our customers. We created this policy with a fundamental respect for our users’ right to privacy and to guide our relationships with our users. This privacy statement discloses the privacy practices for all products and services owned by the Center for Courage & Renewal, a 501(c)(3) nonprofit organization. 

Information Collection and Use

CCR collects information from our website users, email subscribers, and customers. Below, we will describe the type of information we collect and how we use it to provide better services to our customers.

Website

When you visit our website we may automatically collect non-personally identifiable information, such as online behavior and information about your computer, mobile or other device. The information collected may include, without limitation, the make, model, settings, specifications (e.g., CPU speed, connection speed, browser type, operating system, device identifier) and geographic location of you and/or your computer, mobile or other device, as well as date/time stamp, IP address, pages visited, time of visits, content viewed, ads viewed, the site(s), application(s), destination(s), and/or service(s) you arrived from, and other clickstream data. We use this information to monitor and improve our websites and Services.

This information is collected through a third party service, Google Analytics.

Comments

When visitors leave comments on the website (such as blog posts) we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Payment Information

For our services that require payment (such as certain events, payments and donations), we also collect credit card information (such as account name, number, expiration date, and verification code), which is used for billing purposes only. We utilize services, Cvent and MinistryLINQ, to assist with payment management. For more information on how they handle personal data please visit their privacy pages.

https://www.cvent.com/en/privacy-policy

Newsletter

When you sign-up for our newsletter, we may ask you to provide your name, email address, and interests. We use this information to provide the requested services as well as provide relevant special offers. We use interests information about our audience to improve our service, for marketing purposes and/or industry reporting purposes.

We use a third-party provider, Constant Contact, to deliver our email messages. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see the Constant Contact privacy policy.

You can opt-out of our email messages at any time by following the unsubscribe instructions located near the bottom of each message. 

Surveys

When you participate in a survey or poll we may ask you to provide your name, mailing address, phone number, email address, demographic information, and/or interests. We use this information for market research, audience analysis and to improve our Services. We use third-party providers, Survey Monkey and Jotform, to conduct our surveys and polls. For more information, please see Survey Monkey’s privacy policy.  See Jotform’s privacy policy. 

https://www.surveymonkey.com/mp/legal/privacy-policy/

https://www.jotform.com/privacy/

Cookies and other tracking technology

We use “cookies,” a piece of data stored on your computer or mobile device when you visit a website. 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account (limited to Courage & Renewal facilitators) and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Disabling Cookies

You can set your browser to accept or reject most cookies, or to notify you when a cookie is set. This can be done by visiting the relevant support page for your browser.

Types of Cookies We Use

1.  Necessary Cookies: These cookies are essential, as they enable you to move around the website and use its features, such as accessing logged in or secure areas. The website cannot function properly without them.

2.  Statistics: These cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Embedded Content from Other Websites

Pages on this site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Third-party Cookies Linked to Social Networks

If you have previously logged into a social network, such as Facebook, Twitter, or LinkedIn, and remain logged in your browser will send the social network information from the cookie they dropped when you visit websites that offer “Like” and/or “Share” buttons. This will occur even if you do not use these buttons. We have no control over the processes used by social networks and therefore ask you to consult the privacy policy on their websites.

With Whom Your Information is Shared

We do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential.

We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.

We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates. You are entitled to view, amend, or delete the personal information that we hold. To do this, please contact us.

You may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirements, by contacting us. At our election, instead of deleting such information, we may retain it with your comment or correction noted in our records. 

<h2>How long we retain your data</h2>

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Permission

If you do not wish to receive future messages from us, simply follow the unsubscribe instructions contained within the message you receive. Please note that we will endeavor to implement requests within a reasonable time, although for a time users may continue to receive mailings, etc., transmitted based on information released prior to the implementation of the request. Users will continue to receive information directly related to their registered services, so they always are kept informed.

If you prefer not to receive traditional mail or other email marketing from this website, please contact us.

We will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

Children’s Privacy

Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 16. 

Security

All supplied information is transmitted via Secure Socket Layer (SSL) technology only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Links

Our websites contain links to other sites. CCR is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website to which we may link that may collect personally identifiable information.

Notification and Changes

If we change our privacy policy, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.

For questions about this privacy statement, the practices of this site or any dealings with the Center for Courage & Renewal, contact us:

Center for Courage & Renewal

2435 East North St. Suite 1108 – 111

Greenville, SC 29615

Phone: +1 206.466.2055

Email: hello@couragerenewal.org

Updated May 25, 2018